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User Agreement for Helgg Scooters LTD Mobile App

Welcome to the Helgg Scooters LTD Mobile App (“Helgg App” or “App”), operated by Helgg Scooters LTD (“Helgg” or “Company”). The following User Agreement (the “Agreement”) outlines the terms and conditions that govern your access to and use of the Helgg App, including all content, services, features, and functionality offered through the App.

By accessing or using the Helgg App, you agree to be bound by this Agreement, and any additional terms, policies, and guidelines incorporated herein by reference. If you do not agree with any of the terms of this Agreement, you may not use the Helgg App.

Description of Services
The Helgg App provides a ride-sharing service that allows users to sign up, sign in, add their debit card, share their location using electric scooters or electric bikes. The App enables users to locate and rent available vehicles, pay for rides, and track their ride history. Helgg reserves the right to modify or discontinue, temporarily or permanently, the Helgg App (or any part thereof) at any time without notice.

User Eligibility
By using the Helgg App, you agree to comply with all applicable laws, rules, and regulations regarding your use of the App.

User Account and Debit Card
To use the Helgg App, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify Helgg immediately of any unauthorized use of your account or any other breach of security. 

Use of the Helgg App

By using the Helgg App, you agree to comply with all applicable laws, rules, and regulations. You agree to use the App for lawful purposes only and to not engage in any conduct that may harm Helgg, its users, or any third party. Specifically, you agree to:

  • Only use the Helgg App to rent vehicles for personal transportation.
  • Follow all traffic laws and regulations while using the rented vehicles.
  • Not use the Helgg App to rent vehicles for commercial purposes, or to provide transportation services to others.
  • Not use the Helgg App to harass, stalk, or harm any other user, or to engage in any unlawful, abusive, or discriminatory conduct.

Helgg provides liability insurance coverage to users for damages or injuries to third parties caused by the use of the rented vehicles. However, this insurance coverage does not cover damages or injuries.

Intellectual Property
The Helgg App and all content, features, and functionality are owned by Helgg or its licensors, and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce any content or material from the Helgg App without Helgg’s prior written consent.

Privacy Policy
Your use of the Helgg App is subject to Helgg’s Privacy Policy, which is incorporated into this Agreement by reference. The Privacy Policy outlines how Helgg collects, uses, and shares your personal information. By using the Helgg App, you consent to the collection, use, and disclosure of your personal information in accordance with the Privacy Policy.

This Agreement will remain in effect until terminated by either party. Helgg may terminate this Agreement and your access to the Helgg App at any time for any reason, without notice. You may also terminate this Agreement by deleting your account and ceasing to use the Helgg App.

Upon termination, you agree to immediately stop using the Helgg App and to delete all copies of the App from your devices. Termination of this Agreement will not relieve you of any liability or obligations that arose prior to the termination, including any payment obligations or indemnification obligations.

Disclaimer of Warranties
The Helgg App is provided “as is” and “as available” without any warranties, representations, or guarantees of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Helgg does not warrant that the Helgg App will be uninterrupted or error-free, or that any defects or errors will be corrected.

Limitation of Liability
In no event shall Helgg’s total liability to you exceed the amount of fees paid by you to Helgg for your use of the Helgg App.

Entire Agreement and Amendments
This Agreement constitutes the entire agreement between you and Helgg regarding your use of the Helgg App, and supersedes all prior agreements or understandings, whether written or oral. Helgg may amend this Agreement at any time by posting a revised version on the Helgg App or by sending you a notification. Your continued use of the Helgg App after any changes to this Agreement constitutes your acceptance of the revised Agreement.

Contact Information
If you have any questions or concerns about this Agreement or the Helgg App, please contact us at [email protected].

By using the Helgg App, you acknowledge that you have read, understood, and agreed to all of the terms and conditions of this Agreement, including the Privacy Policy. If you do not agree to any of these terms, you should not use the Helgg App.

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

The failure of Helgg to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Helgg in writing.

You may not assign or transfer this Agreement or any of your rights or obligations hereunder, whether by operation of law or otherwise, without Helgg’s prior written consent. Any attempted assignment or transfer without such consent will be null and void.

The headings used in this Agreement are for convenience only and shall not affect the interpretation of this Agreement.

Independent Contractors
Nothing in this Agreement shall be construed as creating an employer-employee relationship, a partnership, or a joint venture between you and Helgg. You are an independent contractor, and nothing in this Agreement shall be construed to make you an agent or representative of Helgg.

Force Majeure
Helgg shall not be liable for any failure or delay in performance of its obligations under this Agreement due to any cause beyond its reasonable control, including but not limited to acts of God, acts of government, acts of war, natural disasters, or internet outages.

Acknowledgment of Understanding
You acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms and conditions. You further acknowledge that this Agreement represents the complete and exclusive statement of the agreement between you and Helgg, and that it supersedes any proposal or prior agreement, oral or written, and any other communications between you and Helgg relating to the subject matter of this Agreement.

By clicking “I Agree” or by using the Helgg App, you acknowledge that you have read and understood this Agreement, and that you agree to be bound by all of its terms and conditions. If you do not agree to this Agreement, you should not use the Helgg App.