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FAQ

You can contact our customer support team through our website or mobile app for assistance.
You can end your ride through or mobile app using the “End Ride Button”
Yes, as long as the vehicle is not booked by another customer.
No, it is not allowed to bring pets on the ride.
No, smoking and consuming alcohol is not allowed on the ride.
Yes, you can reserve a vehicle in advance through our website or mobile app.
The maximum weight limit varies depending on the vehicle type.
The maximum speed for electric scooters and bicycles varies depending on the vehicle type and local laws.
A: Yes, all our vehicles are equipped with GPS

A: Pricing varies depending on factors such as distance, duration of the ride and vehicle type. You can check pricing on our website or mobile app

A: All our vehicles are regularly maintained and inspected to ensure safety.

A: We offer various promotions and discounts, please check our website or mobile app for more information.

. A: Yes, as long as the vehicle is able to accommodate additional passengers.

A: Yes, helmets are provided for electric scooters and bicycles.

A: The maximum distance you can travel depends on the vehicle type and the battery capacity

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